How do I carry out a Factory reset on the device?

Note: Before performing this activity ensure you have backed up and secured your data. 1. Go to settings menu. 2. Scroll down and Select “”System””, select Backup ensure you have an account/cloud selected and back up your data. 3. Return to “”System”” and select “”Advanced”” Select “Reset options”, and “Erase all data (Factory reset)”. 4. Reset the… Read more »

READ MORE

How do I find my IMEI Number?

1. This can be found on the outside of the box that you received your phone in and makes up part of the Approval’s label. 2. If the box is not available, Type into the device via the keyboard*#06# a pop up box will show the device IMEI. 3. Select settings, and then about the phone… Read more »

READ MORE